Bracknell
Street Cleansing Service Delivery Manager (Bracknell)
Join Continental Landscapes and lead the way in environmental excellence!
Are you a dynamic leader with a passion for the environment and a knack for delivering exceptional service? Continental Landscapes, a pioneer in creating sustainable and beautiful environments, is seeking a Service Delivery Manager (Street Cleansing) for our Bracknell region. If you’re ready to take on a role where you can make a tangible impact and drive excellence in the environmental services industry, we want to hear from you!
About Us:
Continental Landscapes was formed in 1989 and is a member of the Krinkels Group, who operate in the Netherlands, Belgium, Germany, France and the UK.
Since 1989, we have grown substantially in size and reputation. The company has developed significantly and now has a multi-million pound turnover. Continental Landscapes provides all aspects of grounds maintenance, street cleansing and landscaping services to a wide range of clients including local authorities, housing associations, government organisations, NHS and educational establishments.
At Continental Landscapes, we pride ourselves on delivering high-quality environmental services that enhance the beauty and sustainability of our communities. Our commitment to excellence is reflected in our comprehensive service offerings, including grounds maintenance, arboriculture, street cleansing, and landscaping. We are dedicated to creating harmonious and thriving environments for our clients and the communities we serve.
Purpose of the Role:
As the Service Delivery Manager, you will oversee a broad range of services in the environmental industry. Leading and managing teams of operatives, you will ensure the effective delivery of the Bracknell street cleansing service. Your role will be pivotal in meeting contract specifications and standards, promoting a positive team spirit, and fostering strong relationships with clients.
Key Responsibilities:
Operations:
– Implement robust operational processes, emphasizing productivity and quality.
– Conduct site inspections to ensure compliance and provide feedback.
– Allocate resources, machinery, and equipment effectively.
– Develop and implement social value targets, reporting monthly to both the business and client.
– Conduct in-house training to ensure staff competency and adherence to procedures.
Customer Service:
– Deliver exceptional customer service, acting as a role model for your team.
Health & Safety:
– Maintain a safe working environment for all staff, subcontractors, and the public, adhering to Health & Safety, Environmental, and Quality Assurance policies.
Person Specification:
Experience:
– Proven experience managing team and contract performance, with supervisory experience.
– Background in the environmental sector, preferably with local authority clients.
– ILM Level 3 qualification is desirable.
Skills and Abilities:
– Strong organisational skills with the ability to plan workloads efficiently.
– Detailed knowledge of Health & Safety regulations.
– Excellent communication and management skills.
– Proven problem-solving abilities and customer care skills.
Personal Qualities:
– Committed, enthusiastic, and credible.
– A good role model with high ethical standards.
– Reliable, calm, and able to manage conflict effectively.
– Service delivery focused with strong commercial acumen.
– Flexible, responsive, and supportive as a line manager.
– Holds a full UK driving licence.
Why Join Us?
At Continental Landscapes, we value our employees and provide opportunities for growth and development. We are committed to fostering a supportive and inclusive work environment where your contributions are recognised and valued. As a member of our team, you will play a crucial role in shaping sustainable environments and making a positive impact on the community.
If you are ready to lead with passion and drive, apply now to become a part of the Continental Landscapes family. Together, we can create beautiful, sustainable spaces that inspire and delight.
Continental Landscapes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Permanent
Pay: £35,000.00 per year
Benefits:
Company vehicle
Company pension
On-site parking
Sick pay
